Private by contract
Your face is for your shoot—not an ad audience.
Promptography uses your authorized reference images to create and quality-check one private First Look. Image pixels, face measurements, recovery codes, and payment identifiers are excluded from advertising and product analytics events.
01 / Data
What we process and why.
02 / Deletion clocks
Two clocks, stated in advance.
Reference images are deleted within 24 hours after the order reaches terminal delivery or refund processing. The private delivered gallery is deleted 30 days after delivery. A refund or deletion request never depends on keeping image pixels longer than those clocks.
Deletion is replay-safe and checked against the private asset manifest. If an object cannot be removed on schedule, the order enters a support-required state rather than being reported as deleted. Backups and provider caches expire under their own bounded operational cycles and are not restored for ordinary product use.
03 / Control
Access, correction, deletion, and objection.
EmpathyLabs.ai operates Promptography and is the data controller. Email mat@empathylabs.ai to request access, correction, deletion, restriction, portability, or objection. Include no more identity data than necessary. Your recovery code is a private capability: do not publish it or place it in a URL.
Service providers may process data in the United States or other countries under their contracts and applicable transfer safeguards. We do not sell your reference images, generated images, face measurements, or recovery capability, and we do not use them to train general-purpose models.